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Notation based on the Act on Specified Commercial Transactions

Name of seller
NDH Co., Ltd.
sales manager Kiyoyuki Miyamoto
Business location

25-3-1 Odori Nishi, Chuo Ward, Sapporo City, Hokkaido 064-0820

business contact
Please contact us from contactus .
Reception time
10:00-19:00 ( Orders by email are accepted 24 hours a day )
mail address
Homepage URL
Selling price

The sales price will be the displayed amount (display price / consumption tax included). Due to product policy, the selling price may differ between the online shop and the store. Please note that it will be sold at the displayed price.

Time of delivery of services or goods We will ship within 5 days after confirming your order, or according to the specified delivery date.
payment method
Payment method: Payment can be made by credit card.
Payment period: Payment will be confirmed when the product order is confirmed.


Due to the characteristics of food products, we cannot accept exchanges or returns due to customer's convenience after delivery. If the customer does not receive the item after it has been shipped, the item will be returned to us (in the case of a gift, it will be forwarded to the person who ordered it), and the item price and shipping fee will be charged. Please note. In the unlikely event that there is an inconvenience with the quality or packaging of the product, please inform us of the date of purchase, store name, customer name and phone number within 7 days after the product arrives, and return the actual product together with the box below. Please send it back to the address. We will send you the replacement item and the shipping fee.
However, it is limited to products purchased at our mail order, directly managed stores, or EC sites.

■ Return address 〒107-0062
2-8-18-1F Minami Aoyama, Minato Ward, Tokyo
NachuRa Minami Aoyama

■ Contact information
Click here for online inquiries
・Customer Service TEL: 070-4680-4217 (Reception hours 12:00-17:00 *Excluding Sundays and holidays)

・NDH Co., Ltd. 03-5413-3335 (Reception hours 10:00 to 18:00 *Excluding Saturdays, Sundays, and holidays)

Deadline for returns

Order cakes are not allowed.
We will only issue a refund if the product is defective.

return shipping Customer will be responsible for the cost.